Defuse the situation – Protect others, avoid escalation. Staff member may use reasonable force as warranted.
Report assault – Report to the immediate supervisor immediately by phone or messenger.
Deal with medical emergency – Apply first aid and/or summon aid car.
Take names of witness at the scene – delegate as needed.
Report to appropriate law enforcement agency (9-911) and campus security (ext. 5682).
In cases where a weapon is present, an injury requires medical attention or there is a threat of future violence.
Document action taken - Take written report from witness.