Human Services Program Outcomes | Clover Park Technical College
Graduation applications for students completing their programs this spring are due May 1, 2017. Fill out the application online or print it and turn it in to the Enrollment Services Office, Building 17: www.cptc.edu/graduation
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Human Services Program Outcomes

  • Adhere to the ethical guidelines established by the NOHS, ACA, APA, and NASW as well as adherence to Federal, State and Local laws.
  • Utilize critical thinking skills to effectively assess and apply skills & strategies needed to facilitate community resources and support systems to meet the needs of the client.
  • Identify, and explain population- specific needs and strengths from a multicultural competency standpoint.
  • Demonstrate knowledge and sensitivity to diversity when interacting with individuals and families by adapting his/her helping approach to the needs of the client's culture and by being a culturally competent practitioner with in the community where she/he practices.
  • Facilitate the process of referral to support systems and community resources to meet the needs of the client.
  • Demonstrate knowledge of the basic concepts, theories and strategies used in human services delivery systems.
  • Use interpersonal and written communication skills to effectively communicate with peers, faculty, clients, and community agencies.
  • Utilize information management skills to write case notes and manage confidential documents in accordance with federal and state guidelines.
  • Maintain professional behavior by adherence to personal boundaries, professional attitude, leadership style, project management, speech & attire.
  • Proficiently use technology as it applies to the human services field.
  • Develop respectful professional relationships through proper utilization of empathetic and objective therapeutic communication skills.
  • Resolve conflict and crisis situations in a professional manner.
  • Identify and practice within the job-specific scope of practice for human services professionals.
  • Identify and implement service delivery functions such as outreach, engagement, assessment, planning, accessing resources, referral, coordination, advocacy, process methods, interventions and modalities.