Heating & Air Conditioning Refrigeration/Service Technician Program Outcomes
Inspect, diagnose, disassemble, repair, replace, and service various types of residential and light commercial heating/refrigeration equipment with a high degree of accuracy and in a timely manner.
After identifying supply sources and costs, write an estimate, including service, parts, and labor that is suitable for customers and billing purposes.
Resolve customer needs, complaints, questions, and challenges regarding heating, air conditioning, or refrigeration equipment.
Access manufacturing technical support and wholesale supplier technical support to apply manufacturers' specifications in repair and replacement of heating, air conditioning, or refrigeration equipment.
Work safely and responsibly, adhering to shop safety and environmental standards and best practices.
Correctly troubleshoot HVAC/R problems in computer fault simulation programs.
Communicate professionally, courteously, and effectively with customers, fellow technicians, supervisors, and suppliers.
Present proof of national certifications in basic electrical circuits, basic electrical diagnostics, principles of gas combustion, gas furnaces, electric furnaces, heat pumps, low temperature refrigeration systems, and medium temperature refrigeration systems.
Work independently and in groups to service, repair, test and maintain various types of residential and light commercial heating/refrigeration equipment.
Use HVAC/R diagnostic equipment and tools skillfully.