ATTENTION ALL STUDENTS
All student email passwords have been reset to the format found lower on this page. The next time you log into Microsoft 365/Office, you will be required to make a new password and set up second-factor authentication. This is to preserve your security and prevent bad actors from getting access to your account. You will not have access to Canvas until you complete these two tasks.
ATTENTION ALL STUDENTS
All student email passwords have been reset to the format found lower on this page. The next time you log into Microsoft 365/Office, you will be required to make a new password and set up second-factor authentication. This is to preserve your security and prevent bad actors from getting access to your account. You will not have access to Canvas until you complete these two tasks.
CPTC students who are enrolled in for-credit courses have a college-issued Office 365 account and Outlook email address, where you will receive important College correspondence and have access to online Microsoft apps like Calendar, Word, Excel, PowerPoint, OneNote, and OneDrive. Your CPTC email login and password are also your login and password for the student Wi-Fi network, student computers on campus, and Canvas.
Using your student email will help you communicate with faculty and other students and keep up-to-date on important information and events.
Your CPTC student email account will be ready within 24 hours after you have enrolled in CPTC for-credit courses.
Your CPTC student email account will be ready within 24 hours after you have enrolled in CPTC for-credit courses.
Default Password Checker
Step 2: Secure your account
Change your password and set up multi-factor authentication (MFA) right away to prevent misuse of your account. You must change your password every 120 days.
Set up a new password
- Go to your CPTC email inbox.
- Click on your username/initials in the top right-hand corner.
- Click "View Account."
- Look for the Password tile and click "Change Password."
- Enter your current and new passwords. Your new password must be at least 12 characters, with small letters, capital letters, and at least one number or special character.
- Click "Submit."
Set up multi-factor authentication (MFA)
- Go to https://outlook.office.com (located in the top right corner of every CPTC.edu webpage)
- On the Microsoft Sign In page, enter your CPTC student email address. You will be directed to at Clover Park Technical College page. Enter your password.
- If you do not have a second-factor authentication, you will be prompted for more information to set one up. Click "Next".
- One the screen titled "Microsoft Authenticator", click on the link at the bottom left that says "I want to set up a different method."
- Select "Phone" from the drop-down list and then confirm your selection.
- Enter your phone number, including area code. Select if you want a code by text or by call.
- Enter the code you received by text. If you selected to receive a call, you will not be prompted to enter a code.
- You will see a verification screen. Click Next.
- "Success!" Click "done."
You can reset your password and set up the MFA using the above steps at any time, wherever you have access to the internet. If you forget your password, you may reset your password by following the Password Recovery process at https://passwordreset.microsoftonline.com/.
For more help
Call (253-589-5820) or visit the Computer Lab in the Learning Resource Center (Building 15) during their opening hours:
- Monday, Tuesday, Thursday: 7:30 AM to 6:00 PM
- Wednesday: 7:30 AM to 8:00 PM
- Friday: 9:00 AM to 3:00 PM
libtech@cptc.edu | 253-589-5820
Step 3: Check your CPTC email every day!
CPTC STUDENT EMAIL FAQs
Second-factor authentication (2FA) is an important security measure that helps protect your accounts from cyberattacks and identity theft. It reduces the risk of fraud by making it harder for unauthorized users to access your account or make financial transactions.
Your students.cptc.edu email address is a free required account for all students.
Student email is one of the important ways the college sends students up-to-date college information about campus closures, deadlines, scholarship opportunities and upcoming events. Please check your student email on a regular basis!
Your student email is managed through Microsoft Office 365 at https://outlook.office.com/, and is created automatically within 24 hours of for-credit class registration.
Your email username is based on your first initial of your first name, full last name and last four digits of your ctcLink ID; and your default password is based on your birthdate. Scroll up this page to the boxes for specific information on your username and default password!
- Access your CPTC Student Email using a web browser at https://outlook.office.com/. You can also find this link where it says Email at the top right-hand corner of the CPTC website.
- Access your CPTC Student Email using the Microsoft Outlook app for your computer. Visit https://office.com, select the Install Office button and follow the instructions to download Outlook.
- Access your CPTC Student Email using the Microsoft Outlook app for your phone by downloading the app from https://www.microsoft.com/en-us/microsoft-365/outlook-mobile-for-android-and-ios.
- Please visit Microsoft's Outlook download page and follow instructions on how to configure your smartphone to access your CPTC student email account.
We recommend changing your password as soon as possible — and you should use a secure password that uses both numbers and letters. Here's how to change your password:
- Login to your O365 email account at https://outlook.office.com.
- Go to your CPTC email inbox.
- Click on your username/initials in the top right-hand corner.
- Click "View Account."
- Click "Password."
- Enter your current and new passwords. Your new password must be at least 12 characters, with small letters, capital letters, and at least one number or special character.
- Click "Submit."
If you have problems with your password, please visit the Learning Resource Center Computer Lab or contact us at 253-589-5820 or libtech@cptc.edu (Monday through Thursday from 7:30am-6:00pm and Friday from 9:00am-3:00pm).
You may reset your password by following the Password Recovery process at https://passwordreset.microsoftonline.com/.
If you are having trouble with this process, you may visit the Computer Lab in Building 15 from 7:30am - 6:00pm, Monday-Thursday, and 9:00am-3:00pm on Friday. Remote assistance is also available at libtech@cptc.edu or 253-589-5820.
CPTC student email may not be forwarded to another account. Email is an important way that the College delivers important information to all students. Check your student email on a regular basis so that you don’t miss these updates!
Students have free access to computers located in the Learning Resource Center and the Computer Lab in Building 15.
The student help desk is located in the Computer Lab in the Learning Resource Center (Building 15). Visit us on campus from 7:30am - 6:00pm, Monday-Thursday and 9:00am-3:00pm, Friday or contact us at libtech@cptc.edu or 253-589-5820.
If you're trying to sign in to Office with your personal Microsoft account, but you're already signed in with your work or school account, you need to sign out and then sign in with the correct Microsoft account (or vice versa).
Another option is to open a private browsing session in a new browser window. (Search your browser's help if you don't know how to do this.) When you open a private browsing session your browsing data (history, temporary internet files, and cookies) isn't saved so you can sign in with a different account.
Your student email account will remain active for 365 days after the completion of your very last day of class at CPTC.
Visit www.cptc.edu/wi-fi for help with student Wi-Fi.
