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Student Email FAQs

Your student email is a free and required account provided to students as a tool for sharing important college information. Student email is the only mode of communication the college uses to send students up-to-date college information about campus closures, deadlines, scholarship opportunities and upcoming events. It is created automatically within one business day of your application acceptance. 

Your username is composed of your last name (in lowercase letters) as recorded in the Registrar’s Office, and the last four digits of your CPTC Student ID number (not your Social Security number), followed by “”. Your default password is your date of birth. Enter your DOB as YYYYMMDD. Example: July 17, 1980 is 19800717. We recommend that you immediately change your password to prevent misuse of your account. 

Contact a computer technician in the Computer Lab in Building 15 at 253-589-5820 Mon, Tue, Thurs, Fri from 8am -4:30pm. Wed from 8am - 6pm.

You can forward your student email to another account, if you have another email address you’d rather use. To do so, click here


  • Log in to your student email account.
  • Click the gear symbol in the upper-right corner.
  • Select “Settings.”
  • Select “Forwarding and POP/IMAP.”
  • Select “Disable forwarding” in the “Forwarding” section

Click the first drop-down menu after “Forward a copy of incoming mail to” and check for any addresses listed as “(in use by a filter).” To disable the forwarding filter, choose the “Remove” option.

Students have free access to computers located in the Learning Resource Center and the Computer Lab in Building 15.

The help desk is located in the Computer Lab in Building 15, and is open Mon, Tue, Thurs, Fri from 8am  - 4:30pm. Wed from 8am - 6pm.